Effective Date: Jan 1, 2023
Last Updated on: Jan 1, 2023
1. COLLECTING INFORMATION
We collect personal information from you such as your name (company/entity name, contact person’s/company representative’s name), contact number, email address, and postal address, to set up and authenticate your profile when you sign up with us on the Consark software application and demographic data such as location and time zone when you are using the Consark software application. For certain customers subscribing to certain features of the Consark software application, we collect non-public financial information concerning the customer’s or its related party’s assets, liabilities, credit, accounts and balances, transactional information, such as, without limitation, audited financial statements, forecasts, latest trial balance, management accounts (MIS), agreements relating to mergers & acquisition (Shareholder’s Agreements, Share Purchase Agreements etc.), earnout/Operating Profit After Tax (OPAT) computation workings, etc.
All aforementioned personal information shall hereinafter be collectively referred to as “Personal Information”. We use your personal information to enable you to use our software application, operate our software application, ensure the security of our software application, improve and optimise the operation and performance of our software application, diagnose problems with and identify any security risks, errors, or needed enhancements to the software application, detect and prevent fraud and abuse of our software application and systems, collecting aggregate statistics about use of our software application, understand and analyse how you use our software application so as to customise your user experience.
As the Consark software application enables exchanging information and data through the application, you may use the Consark software application to gather and store personal and/or non-personal yet possibly proprietary/confidential information from your customers/clients/contacts. In such cases, you are entirely responsible for the safety and privacy of the personal and/or proprietary/confidential information collected and stored by you. You further agree and undertake to inform the customer/client/contact from whom such information is collected about the safety and privacy of their information. You also agree that we shall not be, in any way, responsible or liable for the safety and privacy of the personal and/or proprietary information collected and stored by you using the Consark software application and shall indemnify us from any/all claims, liabilities, costs, suits, and consequences arising out of the collection and storage of such information.
We may also gather some information about your visit, such as IP address, operating system, domain servers, and date and time of your access; this information will not identify you personally and will not be linked back to you.
2. INFORMATION USE AND DISCLOSURE
We use your Personal Information to manage your account, to contact you and to operate, as well as enhance the operation of the software application, provide alerts to you on latest features, improve our marketing and promotional efforts, analyse software application usage, and improve upon our software application to provide you a better user experience.
In the event of a sale, merger, public offering, other change in control of Consark LLP, your information may be shared with the person or business that owns or controls the software application. Opting out of receiving information will not affect our right to transfer your information to a new owner, but your choices will continue to be respected regarding the use of your information.
3. USE OF DEMOGRAPHIC AND PROFILE DATA
4. STORING AND RETENTION OF INFORMATION
For those customers using the Consark software application for exchanging information with their customers/clients/contacts, depending on your subscription model, we provide you the option of either storing the personal and/or proprietary/confidential information collected by you on our server hosted on the AWS cloud/OneDrive or enabling you to link your personal cloud storage platform to the Consark software application whereby the information collected can be stored directly in your personal cloud storage drive. When information is stored on your personal cloud storage drive, you are entirely responsible for the safety and privacy of the personal and/or proprietary/confidential information stored therein. You further agree and undertake to inform the customer/client/contact whose information is stored by you, about the safety and privacy standards maintained by you in respect of their personal and/or proprietary/confidential information. You also agree that we shall not be, in any way, responsible or liable for the safety and privacy of the personal and/or proprietary information stored by you in your personal cloud storage drive, and shall indemnify us from any/all claims, liabilities, costs, suits, and consequences arising out of the storage of such information in your personal cloud storage drive. When information collected by you is stored on our server, it is retained until deleted by you. You acknowledge and agree that it is your responsibility to take the consent of the customer/client/contact whose information you collect, to store their information in our server, prior to such storage. You further agree and undertake to delete such information stored in our server after it has served its relevant purpose. In case the customer/client/contact whose information you store in our server wishes for the same to be deleted, you undertake to inform us of the same in writing immediately.
5. BROWSER USAGE AND COOKIES
6. LINKS TO OTHER SITES
Our software application links to other platforms in good faith for promotional/publicity & advertisement purposes (Facebook, LinkedIn, YouTube, Instagram & Twitter) and we will make a reasonable effort to link only to sites that meet similar standards for maintaining an individual’s right to privacy. However, many other sites that are not associated or authorized by Consark may have links leading to our software application. We cannot control these links and we disclaim any responsibility for the materials contained in any website linked to our software application. Therefore, we encourage you to read the individual privacy statements of such websites.
7. SECURITY PRECAUTIONS
We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. Our software application combines industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected through its life cycle in our infrastructure. We take all reasonable steps to protect your Personal Information from misuse, loss, unauthorised access, modification or disclosure and alteration of the information under our control. Sensitive data is hashed or encrypted when it is stored in our infrastructure. Sensitive data is decrypted, processed and immediately re-encrypted or discarded when no longer necessary. We host web services in audited data centres, with restricted access to the data processing servers. Whenever you change or access your account information, we offer the use of a secure server.
We may amend this policy at any time without giving any intimation of whatsoever nature. At that time, we will notify by posting a notice on our software application or sending you an email on your registered email address.
9. GRIEVANCE REDRESSAL
You have a right to correct any errors in your Personal Information available with us. You may request to us in writing that we cease to use your Personal Information.